Internet Access

A business-grade internet circuit, guaranteed at the speed that it is sold and with strict SLAs for availability and uptime. Speeds from 100Mb (download/upload) up to 10,000Mb.

This type of connection is offered in the format 100/1000. The first number is the ‘bandwidth’ speed (upload and download speed in Mb) that is guaranteed on the connection, in this example 100Mb. The second number is called the ‘bearer’, and is the maximum speed if a client wishes to increase their ‘bandwidth’ at a later date, without installing a whole new service.

Generally these take 30-90 working days to install, and require multiple visits from the carrier. To survey, then to install and finalise the connection. We use: Openreach, Virtual1, Gamma, TTB and many other providers to implement these types of services UK-wide. This generally has the lowest latency/response time of all of the options, and the highest uptime.

This is a product which connects a client’s property to the ever-expanding UK Fibre network (Openreach, Virgin, various other small providers). Speeds are usually quoted as 330/50, with the first number being the download speed (in Mb) and the second number being the upload speed (in Mb).

These do not come with the strict SLAs of a dedicated circuit (or the same level of guaranteed speed), however are used widely among and are appropriate for most smaller businesses (5-25 users).

Speeds are from 80Mb (download) up to 1000Mb (download) and the download speed is always higher than the upload speed. E.g:

• 330/50
• 500/165
• 1000/220

They generally take 10-30 working days to install, and require 1-2 visits from the carrier.

Sold by most UK companies as ‘Super Fast Fibre’ (BT, Sky, Virgin etc). Speeds up to 80/20Mb (download speed/upload speed), however this can vary per area and also on the activity in that area (e.g if lots of people are using the internet in a local area, the internet can slow down). We generally recommend this to any business with under 15 users, with low to medium internet usage.

Faster and more stable than more traditional broadband in the UK (ADSL), speeds are however not guaranteed, and can be subject to drops and slowing at times. An extremely cost-effective option for a relatively stable, fast connection in the UK for smaller businesses. Installation is usually 10-15 working days.